Ace Front DeskWhat Ace does for your restaurant
- Answers every call during the rush, day and night, in your restaurant’s name. No busy signal, no voicemail, nobody on the line pulled off the grill.
- Hours, location and menu questions. “Are you open now?”, “Where do I park?”, “How much is a large pie?”, answered straight from the hours and menu you give it. Ace never makes up a dish or a price.
- Takes reservations. Party size, day, time, name and phone. With booking on, Ace books the table into your calendar, including your Google Calendar, and never puts more parties in one time slot than you have tables. Big parties come to you as a request to confirm.
- Takes takeout and catering orders. Items, quantities, changes, pickup time, name and phone. Ace reads the order back and emails it to you as soon as the call ends. No card numbers on the phone: customers pay at pickup.
- Kosher and allergy questions, answered only from what you give it: your hechsher, exactly as you write it, and your allergy notes. Ace never promises a dish is allergen-free; it says the kitchen will confirm and notes the allergy on the order.
- Spanish, French, Portuguese, Russian, Chinese, Korean and more. Ace answers in the caller’s language. Your order emails stay in English.
- Transfers a call to you live when you want, and takes a message for anything else.
Reservations, hours, menu questions, large-party requests.
Phone orders read back and emailed, pay at pickup.
Hours, menu, custom-order and cake requests.
Date, headcount, food and contact, ready for your quote.
Up and running in 3 simple steps
- Tell us about your restaurant. Hours, menu and prices, reservations, takeout, delivery, catering, kosher and allergy notes. We fill in what we can from your website for you to check.
- We build your Ace and you hear it. You can change hours, the menu, prices and the greeting yourself in your portal, anytime. Ace updates in seconds.
- Forward your calls. Keep your number. Forward all calls, missed calls or after-hours calls to your Ace line. We set it up with you; there’s nothing to install.
Pricing
Your card is charged on day 8 unless you cancel before. Code ACE10 takes 10% off your first paid month.
Sign up by November 3.
Start Starter →
Start Standard →
Start Pro →
Month-to-month, no contract. Extra minutes are $0.25 each on every plan; calls under 10 seconds don’t count. Full details on the pricing section.
Questions restaurant owners ask
Does Ace take payment on the phone?
No. Ace never asks for a card number. Takeout customers pay at pickup (or on delivery, if you deliver), and catering customers hear back from you with a quote.
How do I get the order?
By email, the moment the call ends: the items, quantities and changes, the pickup time, the customer's name and phone, and any allergy they mentioned. It goes to up to 5 email addresses, so the kitchen and the owner can both get it.
Can Ace book tables into my calendar?
Yes. Turn booking on and Ace books each reservation into its calendar and straight into your Google Calendar if you connect one. You set how many parties fit in one time slot (your tables), the largest party Ace may book, and how far ahead people can reserve. Bigger parties come to you as a request to confirm.
Does Ace connect to my POS or online ordering?
Not directly. Orders and reservations reach you by email and in your Ace portal. Tell us what you use when you sign up and we'll tell you honestly what the setup looks like.
How does Ace know my menu and prices?
You give it your menu in your Ace portal (Menu & prices), and when you sign up we can fill it in from your website or listing for you to check. Change a price or take a dish off the menu anytime and Ace updates in seconds. Ace never quotes a price that isn't on your menu.
What about kosher and allergy questions?
Ace answers only from what you write: your kosher supervision, exactly as you want it said, and your allergy notes. It never promises a dish is allergen-free; it says the kitchen will confirm and notes the allergy on the order.
Which languages does Ace speak?
English, Spanish, French, Portuguese, Italian, German, Polish, Russian, Arabic, Chinese and Korean. Ace answers in the caller's language and your order emails stay in English.
Do I have to change my phone number?
No. Your number stays the same. Calls forward to your Ace line all the time, only when you don't pick up, or only after hours. Your choice.
Is Ace a real person?
No. Ace is an AI receptionist, and it says so if a caller asks. It speaks naturally, in your restaurant's name.
Hand the phone to Ace. Keep the kitchen moving.
Call our demo line to hear Ace, or type your restaurant’s website and hear Ace take an order as your place.
Questions? [email protected]