Ace Front DeskAI receptionist for dental offices
Patients call during lunch, after 6 PM and while your front desk is checking someone in. Ace answers every one of those calls in your practice's name, books the appointment and emails you what was said.
That number is our live demo line. An AI named Ace answers it, says it is an AI, and shows you what your callers would hear. Or watch the 1-minute video.
What Ace does for a dental office
- Answers 24/7 in your practice's name, including lunch, evenings and weekends.
- Books, reschedules and cancels appointments against your live calendar, so there are no double bookings.
- Answers the questions patients actually ask: hours, insurance you accept, parking, what to bring, how to get there, all from the info you give us.
- Takes a message with the patient's name, number and reason, and emails it to you right away. Urgent calls can be transferred to you live.
- Sends booking confirmations and reminder emails to patients who leave an email address.
- Speaks English and Hebrew, if you turn Hebrew on.
Ace works for general dentists, orthodontists, pediatric dentists and specialists. Setup is done remotely; you never need to install anything.
How it works
- Tell us about your business. Hours, services, prices, the questions callers ask, and what you want passed to you.
- We build your Ace and you review it. You hear it before it goes live, and you can edit hours, prices and the greeting yourself in your portal.
- Forward your calls. Your number stays the same. We set the forwarding up with you in a short call. Everything is done remotely; there is nothing to install.
Pricing
Start Standard →
Start Pro →
Month-to-month, no contract, no per-call or per-minute fees. Free setup for the first 10 founding clients. Full details on the pricing section.
Questions
Is Ace a real person?
No. Ace is an AI receptionist, and it says so if a caller asks. It speaks naturally, in your business's name, in a tone you approve.
Do I have to change my phone number?
No. Your number stays the same. Calls are forwarded to your Ace line, either all the time or only when you don't pick up or after hours.
What happens with a call Ace can't handle?
Ace takes a message with the caller's name, number and reason, and you get it by email right away. You can also have Ace transfer calls to you live; it announces the caller and only connects if you accept.
Does Ace give dental or medical advice?
No. Ace keeps to scheduling, messages and the practical questions you tell it the answers to. Anything clinical is passed to your team as a message or a live transfer.
Is this HIPAA compliant?
We do not advertise a HIPAA certification. Ace collects only what a receptionist needs to book or take a message (name, phone, email, reason for the call), calls are recorded only with a disclosure to the caller, and you can ask us to delete data at any time. If your practice needs a signed BAA, email [email protected] before you sign up and we will tell you honestly whether we can offer one.